EasyDesk Helpdesk icon

EasyDesk Helpdesk 1.9.7g2

Downloads :
Total: 76  |  
Product Version :
1.9.7g2
Producer :
License type :
Shareware | Price : 49 USD
Size :
4.59 MB
Category :
July 19, 2010, 15:33
User Rating : (UNRATED)
OS Supported :
Windows 7
Windows Vista
WinXP

EasyDesk Helpdesk Information

Publisher's Description:

Popular program working as a call logging tool.

EasyDesk Helpdesk is a popular simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use.

A fully working trial version can be downloaded from the Download page. Registration costs just $49.0

Multiple suppoprt staff may share access to a common database hosted on a network resource or simply use the database on a local drive.

EasyDesk is an extremely reasonably priced self- contained helpdesk call- logging system with filtering, ownership, call logging, searching etc.

A feature of EasyDesk is its simplicity, everything is on one clear screen.

It has the ability to instantly see open calls, calls by analyst or by customer, record inventory against customers, free text searches against queries to see previous solutions...

- Easy to use Call/Work/query logging system for small customer support desks and service or any other companies
- Log calls quickly and simply for new customers or build up an existing customer base.
- Configurable Call categories and statuses, call notes, assignments, custom fields.
- Filtering, call sheets and numerous reports + Report Wizard; instantly see your own calls.
- Store Inventory/Stock/Details against customers.
- Save attachments against calls, email customers etc...
- Call archiving and database backup
- Over 30 new features and improvements since last release

Requirements:

1024x768 resolution or better

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EasyDesk Helpdesk 100% CLEAN Certification

100% Clean Award for EasyDesk Helpdesk
RoSoftDownload.com team has tested EasyDesk Helpdesk against viruses, spyware, adware, trojan, backdoors and was found to be 100% clean of any form of malware..
Our editors will test this application periodically to assure that it remains clean.
Click the link below to view the entire antivirus report.


Complete antivirus report

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