DualDesk is a one-time purchase that lets your support staff assist a PC anywhere on the internet, from another PC anywhere on the internet through firewalls in less than 5 seconds with no configuration. Provide temporary full on-demand remote support help desk services, transfer files, chat, re-boot, auto-reconnect and control a remote user's workstation in real-time without pre-installing software on the remote computer even in Safe Mode.
DualDesk removes itself cleanly after the remote control session ends.
Multiple technicians and can support unlimited customers from a single support file and a single address and tcp port.
You may reconfigure your remote support file with ANY option your package supports or change the destination address at any time.
The DualDesk session can be initiated remotely by the technician for unattended remote support with the supplied RemoteStart module.