From JitBit Software
Jitbit Help-Desk is a web based help desk software (also called "support ticket tracking software"), designed to deliver outstanding customer support. Based on ASP.NET, easy to install, simple to use and accessible from anywhere as a web application.
Jitbit HelpDesk tracks and handles your customers' tickets and saves your technicians' time.
Why Jitbit Help Desk?
* Extremely cheap helpdesk software - only $349 for a single installation (unlimited users and technicians) or $699 for the source-codes. All contracts include free upgrades within one year and discounted upgrades afterwards.
* Email integration - instantly turns emails into help-desk tickets, and sends out automatic email notifications to both users and help-desk technicians.
* FREE evaluation version has no expiration (download and test as long as you need)
* Unlimited - similar web-based software is priced $100-200 "per seat", while Jitbit is unlimited.
* Extremely Easy for both users and help-desk technicians. Takes seconds to setup (run the installer and start working in
* Section name shown in the ticket list
* Improved "tree" in the list
* Some Chrome/Safari improvements
* Fixed the non-latin cheracters in the subject of outgooing email notifications
* Lots of minor improvements
* Email notification about a file attachment now contains a link to the file
* No more notification about a file deletion
* Improved incoming emails parser - efficiently removes quoted messages
ASP.NET 2.0, MS SQL-server 7/2000/2005 (or MSDE), IIS Server