Jitbit HelpDesk 4.9.5

  Downloads :
  Total: 141  |  Last 7 days: 0
  Product Version :
  4.9.5
  Producer :
  Product type :
  Shareware  |  Price : 599 $
  Size :
  2.48 MB
  Date added :
  May 18, 2010, 22:49
  Newest Version :

Jitbit HelpDesk Informations

Publisher's Description:

From JitBit Software

Web based help desk software created to provide customer support.

Jitbit Help-Desk is a web based help desk software (also called "support ticket tracking software"), designed to deliver outstanding customer support. Based on ASP.NET, easy to install, simple to use and accessible from anywhere as a web application.

Jitbit HelpDesk tracks and handles your customers' tickets and saves your technicians' time.

Why Jitbit Help Desk?

* Extremely cheap helpdesk software - only $349 for a single installation (unlimited users and technicians) or $699 for the source-codes. All contracts include free upgrades within one year and discounted upgrades afterwards.
* Email integration - instantly turns emails into help-desk tickets, and sends out automatic email notifications to both users and help-desk technicians.
* Integrates into your website - generates a support-widget code for your website. Just copy-paste two lines of javascript to your webpage and thats it - you have a support form on it.
* FREE evaluation version has no expiration (download and test as long as you need)
* Unlimited - similar web-based software is priced $100-200 "per seat", while Jitbit is unlimited.
* Extremely Easy for both users and help-desk technicians. Takes seconds to setup (run the installer and start working in

Changes:

Slightly improved knowledge-base interface
# Fixed email sending module ("loop" protection)
# Improved "update by tech" ticket flagging
# Fixed adding the unneeded "arrow" when the comment is addressed to all "ticket subscribers"
# Fixed the default sorting issue with IE8

Requirements:

ASP.NET 2.0, MS SQL-server 7/2000/2005 (or MSDE), IIS Server

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