Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or web.
Collaborate on helpdesk tickets in Outlook . Create tickets from e-mail or webform. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations
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Info : Shareware is basically "try before you buy" software. Unlike software marketed through normal retail channels, where you are forced to pay for the product before you"ve even seen it, the shareware concept lets you try a program for a period of time before you buy it. Once you have tried a shareware program, you know whether it will meet your needs before you pay for it.