Jet Service Desk icon

Jet Service Desk 1.61

Downloads :
Total: 32  |  Last 7 days: 1
Product Version :
1.61
Producer :
License type :
Shareware | Price : 174 USD
Size :
3.77 MB
Category :
November 23, 2009, 14:12
User Rating : (UNRATED)
OS Supported :
Windows Vista
Windows2003
WinXP
Windows2000

Jet Service Desk Information

Publisher's Description:

Jet Service Desk is a high-speed HelpDesk/Service Desk system.

Jet Service Desk is a high-speed HelpDesk/Service Desk system which includes following workflows: Request Management, Incident Management, Problem Management, Change Management, Service Asset and Configuration Management, Service-Level Management, Knowledge Management. Jet Service Desk main module corresponds to classic Windows application which takes 4-9 MB of memory and doesn't need to install additional platforms and libraries.

Additional modules and features:
-Events notifying system
-Reporting system based on Fast Report 4
-Administrator module
-Jet Service Desk Mail Gate
-Events notifying system

Main module includes integrated notifying system which informs the users about the following events:
-new request registration without responsible
-new request registration for current user
-adding comments and files to the request of current user by clients
-approach of start/reaction time of the request
-request due date expiration
Notifying is performed through the display of messages in Tray-menu. By left mouse button click on message the system opens a current request.

Reporting system
The reporting system is based on Fast Report 4 report builder. Jet Service Desk application transfer the report executing parameters to Fast Report. Fast Report executes the SQL-query included to the report, with parameters from application, and prepares the report. Consequently, the users of system may easily execute, create and modify the report forms.

Requirements:

RAM: 128 MB, HDD: 50 MB, SQL-Server: MS SQL 2000/MSDE, MS SQL 2005/Express, MS SQL 2008/Express.

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Jet Service Desk 100% CLEAN Certification

100% Clean Award for Jet Service Desk
RoSoftDownload.com team has tested Jet Service Desk against viruses, spyware, adware, trojan, backdoors and was found to be 100% clean of any form of malware..
Our editors will test this application periodically to assure that it remains clean.
Click the link below to view the entire antivirus report.


Complete antivirus report

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